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Refund Policy

A legal disclaimer

✅ First-Time Order Guarantee
If it’s your first order and you’re not satisfied, just email us within 14 days and we’ll offer a refund or exchange — no stress, no drama.
📦 Return Conditions

  • Product must be unopened and in original packaging

  • Returns must be initiated within 14 days of delivery

  • Shipping costs are non-refundable

🔁 Exchanges
Got the wrong flavor? Changed your mind? We’ll swap it — just cover the return shipping and we’ll handle the rest.
❌ No Refunds On:

  • Opened or used products (unless defective)

  • Orders placed more than 14 days ago

  • Final sale or discounted bundles

📨 How to Start a Return
Email us at support@californiaelectrolytes.com with:

  • Your order number

  • The issue

  • Whether you want a refund or exchange

We’ll respond within 24–48 hours (Mon–Fri).

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