top of page

Refund Policy
A legal disclaimer
✅ First-Time Order Guarantee
If it’s your first order and you’re not satisfied, just email us within 14 days and we’ll offer a refund or exchange — no stress, no drama.
📦 Return Conditions
-
Product must be unopened and in original packaging
-
Returns must be initiated within 14 days of delivery
-
Shipping costs are non-refundable
🔁 Exchanges
Got the wrong flavor? Changed your mind? We’ll swap it — just cover the return shipping and we’ll handle the rest.
❌ No Refunds On:
-
Opened or used products (unless defective)
-
Orders placed more than 14 days ago
-
Final sale or discounted bundles
📨 How to Start a Return
Email us at support@californiaelectrolytes.com with:
-
Your order number
-
The issue
-
Whether you want a refund or exchange
We’ll respond within 24–48 hours (Mon–Fri).
bottom of page
